Payments
Get help with payment methods, failed transactions, and processing issues.
What payment methods are supported?
Explore all accepted payment options including cards and mobile money.
Why was my payment declined?
Common reasons for payment failures and how to resolve them.
How long does a payment take to process?
Understand processing times for different payment methods.
Can I get a refund on a payment?
Learn about the refund policy and how to request one.
How do I update my payment details?
Steps to change your saved card or mobile money number.
Is my payment information secure?
Learn how we protect your financial data and comply with PCI standards.
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