Help & Support Compliance & Verification

Compliance & Verification

Understand required documents and how to get your organization verified.

What documents are required for verification?

A checklist of all documents needed to complete the verification process.

How long does verification take?

Expected timelines and what to expect during each review stage.

My verification was rejected — what do I do?

Steps to understand the rejection reason and resubmit correctly.

What is KYC and why is it required?

An explanation of Know Your Customer requirements and compliance obligations.

How do I update my compliance documents?

Instructions for replacing expired or outdated verification files.

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