Help & Support Account & Profile

Account & Profile

Manage your account details, login information, and personal settings.

How do I create an account?

Step-by-step guide to signing up and setting up your profile.

I forgot my password — how do I reset it?

Instructions to reset your password via email or phone number.

How do I update my profile information?

Change your name, photo, email address, or phone number.

How do I delete my account?

Understand what happens to your data when an account is deleted.

Why is my account suspended?

Common reasons accounts are suspended and how to appeal.

How do I enable two-factor authentication?

Add an extra layer of security to protect your account.

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Still need a hand?

If you can't find what you're looking for, our support team is here to help

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Under 2 mins

mboa connects generous hearts to verified NGOs and orphanages. Every donation is transparent, traceable, and meaningful.

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